Oyster Trust Center
Building Trust
Building trust is one of our core values and a key ingredient to our success. To build mutual trust, we maintain an active flow of information and communication with our customers, and follow through on our commitments.
The Oyster Trust Center provides all of the information you need to feel empowered and secure when interacting with Oyster.
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Privacy notices
How we use the data you provide is at the heart of our commitment to transparency. These privacy notices describe how we collect and use your personal information before, during, and after your interactions with us—and how we do so in accordance with applicable privacy and data-protection regulations.
Candidates, Staff, and Team Members
Oyster Academy
Website Privacy Notice
Data and security
Our relationships with website visitors, customers, Team Members, and others are governed by a variety of documents, and you can access them in this section. If you’d like to learn more about our security posture to conduct your own risk assessment, we invite you to review our Vendorpedia™ profile.
Oyster Website Terms of Use
Cookie Policy
Vendorpedia Profile
Security at Oyster
SOC 2
Our relationships with website visitors, customers, Team Members, and others are governed by a variety of documents, and you can access them in this section. If you’d like to learn more about our security posture to conduct your own risk assessment, we invite you to review our Vendorpedia™ profile.
- A SOC 2 Type I report describes a service organization's systems and whether the design of specified controls meets the relevant trust services categories at a point-in-time. Oyster’s SOC 2 Type I report did not have any noted exceptions and, therefore, was issued with a “clean” audit opinion from SSF.
- A SOC 2 Type II report describes a service organization's systems and whether the controls they have in place to satisfy the SOC criteria are operating effectively over an agreed upon observation period. Oyster’s SOC 2 Type II report had Security, Availability, and Confidentiality in scope, and did not have any noted exceptions and therefore was issued with a “clean” audit opinion from SSF.
If you would like to review Oyster's SOC 2 Type I report, please reach out to your customer service representative or submit a request to our support team.
How to reach us
Open communication is key for building and maintaining trust. Below you’ll find two portals to reach us: one for privacy and security incidents and the other for compliance and ethics inquiries. You can choose to remain anonymous when using these portals, as we are dedicated to addressing concerns regardless of the source.
Compliance and Ethics Helpline
Report a Security Incident
Led by a trusted team
Our dedicated team of experts is here to ensure your personal information is handled safely and securely in every area of the business.
Jeffrey May
Information Governance &IP Counsel
Joao Paro
Director of Compliance
Abigael Cheruiyot
Legal Specialist
Mike de la Victoria
IT & Security
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Sofia Fludgate
Compliance Analyst
Lea Rizarone
IT Operations Engineer
Rochelle Millares
IT Service Desk Analyst
Maryann Walters
Compliance Analyst