What is Employee Self Service (ESS)?

Employee self-service is a term used to describe the various ways employees can access information and perform tasks without needing to go through their direct supervisor. This can include everything from checking their employee handbook to clocking in and out of their shifts or viewing their payslip. Businesses most commonly adopt some sort of ESS software to enable their employees to complete these tasks.

What tasks can employees complete on self-service systems?

Examples of tasks employees can complete using self-service systems include:

• editing contact information
• updating payroll details
• updating tax information
• requesting time off
• viewing vacation allowance

How can employees access self-service systems?

In many cases, employee self-service systems are cloud-based, allowing employees to access them from any internet-connected device. 

The advantage of employee self-service systems

By giving employees greater control over their own information and work schedule, employee self-service can save businesses time and money. It can also improve employee satisfaction by making it easier for them to get information and resolve any issues they may have.

In addition, ESS can help to improve communication between employers and employees by providing a central hub for all employee-related information. Consequently, employee self-service is a valuable tool for both employers and employees.

Managing access to information

With robust HR software, including Oyster’s global employment platform, managers and senior admin can set user permissions to enlist more of their team to tackle the admin work while restricting access to some controls and information. This ensures peace of mind from knowing that work is being done safely and securely.

Find out more about Oyster’s global employment platform.